Tom Still: Epic’s digital health tools are helping fight COVID-19

MADISON — Until a few months ago, some health-care professionals were just as likely to view the use of electronic health records as a burden as an asset. Today, with the COVID-19 crisis nearing a disturbing crescendo in many U.S. states, those attitudes may be changing.

Experience thus far in the coronavirus outbreak suggests that digital health records and related online tools, such as telemedicine, are helping hospitals and health systems cope with the surge in requests for virtual diagnoses, analyzing trends in COVID-19 testing and managing cases requiring critical care...